Ashnight is closed by design. Both sides of every booking are vetted by a person before they can message anyone, and all scheduling and payment stays on the platform so there's always a record.
Tell us about your property, the ash you need and how often. Upload a government ID for verification.
Our trust & safety team reviews your application by hand. No automated approvals, ever.
Clients choose a paid room — Basic, Premium or Ultimate. Your room decides which specialists you can book and how fast you can schedule.
Message a specialist, share photos of the space, and agree on exactly what's included.
Premium and Ultimate members can start a voice or video call in the thread for a live walkthrough.
Hit Request service in the chat, review the itemised quote, and pay. Funds release after you confirm the job is complete.
Specialists never pay to join Ashnight. There's no membership fee and no application charge — you're placed in a room after vetting and earn from every booking, minus the platform fee.
Work history, specialisms, insurance status and availability, followed by a video interview with our team.
Government ID verification plus a background check. Anything flagged is reviewed by trust & safety before a decision.
We call previous clients or employers directly. Ultimate placement requires at least three clean references.
Our team places you in Basic, Premium or Ultimate based on experience, standard of work and the services you're cleared for.
Ratings, disputes and cancellations are reviewed monthly. Rooms can be upgraded — or downgraded — accordingly.
Money is held from payment until you confirm the job is finished. Disputes are handled by our team.
Ratings drive room placement, so specialists have a real incentive to keep their standard high.
Chat, calls, quotes, bookings and receipts all live in the same thread. Nothing moves off-platform.
Applications are reviewed within two business days. You'll hear from us either way.